Lab Access from Anywhwere
Did you know you can access your student H:\ drive, as well as all of the software on the lab computers, from any other computer with Internet access by using Academic Citrix? Be sure to follow the instructions on the page if you are a first time user. While logged in you can access your local printer as well as any removable storage (flash drives).
Online Classes & Materials
Use Blackboard, online software to get notes and handouts, take tests, turn in assignments, and find other materials for classes. Live 24/7 technical support for Blackboard can be reached at 1-866-471-4228.
New to Blackboard? Your username is your RMU ID (example: abcst99) and your password is your 6-digit RMU ID # (example: 123456)
Sentry Secured Services
SSS (Sentry Secured Services) will be your most valuable resource as a student at RMU. SSS gives you access to your registration, financial status, grades, SET (Student Engagement Transcript) and many other RMU related online services.
Troubleshooting
Need help installing Citrix? If so, we now have a How 2 @ RMU page that has instructions, manuals, and quick tips to help you.
Get Technical Support
Off campus and need technical support? Call the RMU IT Help Desk at 412-397-2211 for live customer service! Office hours are in the left navigation of this page. Rather send them an e-mail? Send your e-mail to help@rmu.edu. As an off-campus student the Help Desk will be your primary IT support.